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Can your organisation clearly describe why they exist? How they behave? What is their main focus right now? How well are they doing? What do their stakeholders think?
We will work with organisations to look at how they should develop performance indicators that answer these questions. However a priority with any performance reporting is to know if they are creating and delivering value to all their stakeholders.
We look at indicators that tell a story about the sustainability of the organisation in terms of its; financial and asset capability, employee’s capability and leadership capability.
We will assist organisations to develop collective accountability throughout the organisation. We see this as where all employees can identify that they have a collective influence and responsibility for the organisations performance.
We recalibrate the organisations performance reporting to ensure a balance between efficiency and effectiveness measures.
We use a combination of tools incorporating quality management, organisational development, business excellence and a balanced scorecard approach to looking at performance.
Calibrations Consulting offers the following services under organisational performance
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